Terms and Conditions

By hiring LHL Construction, LLC, you agree to the Terms & Conditions outlined below. These terms apply to all projects, including those completed before this policy was published.

Deposits & Payments

  • A non-refundable deposit is required to schedule and secure materials.

  • Final payment is due upon substantial completion of the project.

  • Late balances are subject to a 1.5% monthly finance charge and a $25 returned check fee.

  • If any payment is missed, all remaining balances may become immediately due.

  • LHL Construction reserves the right to file a mechanic’s lien on the property if payment is not made in full.

Change Orders

  • Any changes to the scope of work, whether in writing or verbally authorized, are binding and may result in additional charges.

  • Specially ordered materials cannot be canceled or returned once ordered.

Scheduling & Delays

  • Construction timelines may be affected by weather, supply shortages, inspections, or other factors outside our control.

  • LHL Construction is not responsible for delays caused by such events.

Property Access & Safety

  • Customer must provide safe access for workers, equipment, and vehicles.

  • Customer must provide water and electricity if needed.

  • Pets and children must be kept away from work areas for safety.

Liability & Risk

  • Customer acknowledges that construction work can cause noise, dust, vibration, and minor disturbance to surrounding property or landscaping.

  • LHL Construction is not responsible for pre-existing conditions, hidden defects, mold, asbestos, unmarked utilities, or hazardous materials.

  • All materials delivered remain the property of LHL Construction until paid in full.

Waiver of Claims & Indemnification

  • By engaging LHL Construction, LLC, the customer agrees to waive and release all claims against LHL Construction, its owners, and representatives arising from or relating to the project, including project termination, unforeseen conditions, or third-party actions. The customer further agrees to indemnify and hold harmless LHL Construction, LLC from any third-party claims, liens, or disputes connected to the project

Dispute Resolution

  • Any dispute with LHL Construction will be resolved by binding arbitration in New Hampshire under AAA rules.

  • By hiring us, you waive the right to a jury trial or class action lawsuit.

  • The prevailing party in arbitration may recover attorney’s fees and costs.

Warranty Policy

We stand behind the quality of our workmanship. This Limited Workmanship Warranty applies to all projects completed by LHL Construction, LLC.

Workmanship Coverage

  • LHL Construction warrants its workmanship for a period of one (1) year, with certain projects covered for up to two (2) years as specified in the contract.

  • If a valid warranty claim is made, LHL Construction will repair or replace the defective workmanship.

  • This is the exclusive remedy under our warranty.

Warranty Exclusions

This warranty does not cover:

  • Damage caused by weather, flooding, freezing, or natural disasters.

  • Homeowner neglect, misuse, or failure to maintain the work.

  • Alterations or repairs made by others after completion.

  • Manufacturer defects (covered under manufacturer’s warranties).

  • Normal wear and tear, fading, cracking, or cosmetic changes.

  • Damage caused by hidden or unforeseen conditions.

Claim Procedure

  • Customer must submit a written warranty claim within 30 days of discovering the issue.

  • All inspections will be performed by the Owner of LHL Construction or a designated company estimator.

  • Customers must provide full access for inspection. Refusal voids the claim.

  • LHL Construction, in its good-faith discretion, will determine whether the issue is covered under warranty.

  • Determinations by LHL Construction are final and binding.

Limitation of Liability

  • LHL Construction’s liability is limited to the cost of repair or replacement of the defective work.

  • Liability shall never exceed the original contract price paid.

  • No consequential, incidental, or punitive damages are covered.

Termination of Contract Policy

LHL Construction, LLC reserves the right to suspend or terminate any contract or project agreement under the following conditions:

1. Termination by LHL Construction

LHL Construction may immediately suspend or terminate a project without liability to the Customer if any of the following occur:

  • The Customer fails to make payments as scheduled or withholds payment without just cause.

  • The Customer repeatedly changes project details, scope, materials, or direction, causing unreasonable delays, confusion, or added expense.

  • The Customer expresses refusal or unwillingness to pay for authorized work, or otherwise demonstrates intent not to fulfill contractual obligations.

  • The Customer interferes with work progress, access, or safety.

  • The Customer or their representative engages in abusive, threatening, or harassing behavior toward LHL Construction personnel, subcontractors, or suppliers.

  • Unsafe, unlawful, or materially different conditions exist at the project site that were not disclosed or that render performance impractical.

In such cases, LHL Construction shall have the right to:

  • Immediately pause or terminate all work.

  • Invoice for all labor, materials, mobilization, and administrative costs incurred to date.

  • Retain all deposits, which are non-refundable.

  • Pursue any outstanding balance as a legal debt, including collection costs, attorney’s fees, and interest.

2. Termination by the Customer

If a Customer elects to terminate a project for convenience or for any reason other than a proven breach of contract by LHL Construction:

  • All work performed and materials ordered up to the termination date shall be invoiced and due in full.

  • Any unpaid balances or special-order items become immediately payable.

  • Deposits remain non-refundable.

3. Written Notice Required

  • Termination by either party must be made in writing (email or certified mail).

  • Upon termination, LHL Construction retains the right to remove its tools, equipment, materials, and signage from the job site.

  • Any disputes arising from or relating to termination shall be resolved by binding arbitration in New Hampshire, pursuant to the Terms & Conditions on file.

4. Customer-Induced Delays, Revisions, and Nonpayment

Frequent or repeated changes to the project scope, materials, design, or schedule by the Customer—whether verbal or written—shall be deemed a material change in the contract.

  • LHL Construction reserves the right to pause or terminate work if such changes cause unreasonable delay, confusion, or increased costs.

  • All time, labor, and materials spent accommodating Customer revisions or indecision will be billed as additional work.

  • Work will not proceed on any project where the Customer fails to make required payments, disputes charges without valid cause, or refuses to provide consistent direction.

  • Once work has commenced, the Customer’s payment obligations are binding and enforceable, regardless of any change in personal preference or decision to discontinue the project.

Failure to pay or provide clear instructions shall constitute a breach of contract, allowing LHL Construction to cease work immediately and seek full payment for work performed to date, plus any legal costs incurred in enforcement.