Terms and Conditions

By hiring LHL Construction, LLC, you agree to the Terms & Conditions outlined below. These terms apply to all projects, including those completed before this policy was published, unless a separate written agreement states otherwise.

Deposits & Payments

  • A non-refundable deposit is required to schedule and secure materials.

  • Final payment is due upon substantial completion of the project.

  • Late balances are subject to a 1.5% monthly finance charge and a $25 returned check fee.

  • If any payment is missed, all remaining balances may become immediately due.

  • LHL Construction reserves the right to file a mechanic’s lien on the property if payment is not made in full.

Change Orders

  • Any changes to the scope of work, whether in writing or verbally authorized, are binding and may result in additional charges.

  • Specially ordered materials cannot be canceled or returned once ordered.

Scheduling & Delays

  • Construction timelines may be affected by weather, supply shortages, inspections, or other factors outside our control.

  • LHL Construction is not responsible for delays caused by such events.

Property Access & Safety

  • Customer must provide safe access for workers, equipment, and vehicles.

  • Customer must provide water and electricity if needed.

  • Pets and children must be kept away from work areas for safety.

Liability & Risk

  • Customer acknowledges that construction work can cause noise, dust, vibration, and minor disturbance to surrounding property or landscaping.

  • LHL Construction is not responsible for pre-existing conditions, hidden defects, mold, asbestos, unmarked utilities, or hazardous materials.

  • All materials delivered remain the property of LHL Construction until paid in full.

Dispute Resolution

  • Any dispute with LHL Construction will be resolved by binding arbitration in New Hampshire under AAA rules.

  • By hiring us, you waive the right to a jury trial or class action lawsuit.

  • The prevailing party in arbitration may recover attorney’s fees and costs.

Warranty Policy

We stand behind the quality of our workmanship. This Limited Workmanship Warranty applies to all projects completed by LHL Construction, LLC.

Workmanship Coverage

  • LHL Construction warrants its workmanship for a period of one (1) year, with certain projects covered for up to two (2) years as specified in the contract.

  • If a valid warranty claim is made, LHL Construction will repair or replace the defective workmanship.

  • This is the exclusive remedy under our warranty.

Warranty Exclusions

This warranty does not cover:

  • Damage caused by weather, flooding, freezing, or natural disasters.

  • Homeowner neglect, misuse, or failure to maintain the work.

  • Alterations or repairs made by others after completion.

  • Manufacturer defects (covered under manufacturer’s warranties).

  • Normal wear and tear, fading, cracking, or cosmetic changes.

  • Damage caused by hidden or unforeseen conditions.

Claim Procedure

  • Customer must submit a written warranty claim within 30 days of discovering the issue.

  • All inspections will be performed by the Owner of LHL Construction or a designated company estimator.

  • Customers must provide full access for inspection. Refusal voids the claim.

  • LHL Construction, in its good-faith discretion, will determine whether the issue is covered under warranty.

  • Determinations by LHL Construction are final and binding.

Limitation of Liability

  • LHL Construction’s liability is limited to the cost of repair or replacement of the defective work.

  • Liability shall never exceed the original contract price paid.

  • No consequential, incidental, or punitive damages are covered.